The Branding Opportunity
In a crowded delivery market, branding is what makes you stand out.
Customers have dozens of options. They'll choose the one they:
But most restaurants don't invest in branding.
They focus on operations and hope customers find them.
Restaurants with strong brands see:
Here's how to build a brand that works.
What is Branding?
More Than a Logo
Branding is:
It's what customers think and feel about you.
The Components
Visual identity:
Messaging:
Experience:
Building Your Brand
Define Your Identity
Questions to answer:
Elements:
Create Your Visual Identity
Logo:
Colors:
Typography:
Imagery:
Develop Your Messaging
Voice and tone:
Value proposition:
Story:
Deliver Your Experience
Every touchpoint:
Consistency:
Branding for Delivery
Packaging
Your packaging is your brand:
Best practices:
Digital Presence
Your digital presence is your brand:
Best practices:
Customer Service
Your service is your brand:
Best practices:
Brand Positioning
Identify Your Position
Options:
Choose based on:
Communicate Your Position
Consistently:
Own Your Position
Be known for:
Building Brand Awareness
Content Marketing
Create content:
Share:
Social Media
Be active:
Partnerships
Partner with:
Public Relations
Get coverage:
Measuring Brand Success
Awareness Metrics
Engagement Metrics
Business Metrics
Common Branding Mistakes
1. Inconsistency
Inconsistent branding = weak brand. Be consistent everywhere.
2. No Differentiation
Being the same = no reason to choose you. Differentiate clearly.
3. Ignoring Experience
Branding without experience = empty promise. Deliver on brand.
4. No Strategy
Branding without strategy = wasted effort. Have a plan.
5. Not Measuring
Branding without measurement = unknown impact. Track results.
Real Results
A restaurant we work with built strong branding:
Results:
Getting Started
The Bottom Line
Branding isn't optional—it's essential for standing out.
The restaurants with strong brands see:
Start by defining your identity. Then create consistent visual identity and messaging. Deliver on your brand promise.
For a restaurant doing $50k/month:
Worth the investment? Absolutely.
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Emily Wong
Content Strategist
Emily Wong leads restaurant success at Chowfly, helping hundreds of restaurants optimize their delivery operations and recover lost profits.