The Metrics Challenge

You have data everywhere:

POS reports

Platform analytics

Customer data

Financial reports

But it's overwhelming. You don't know what to focus on.

Restaurants that build focused dashboards see:

Faster decision-making

Better insights

Improved performance

Higher profits

Here's how to build a dashboard that works.

What to Track

Revenue Metrics

Total delivery revenue

Revenue by platform

Average order value

Revenue trends

Profitability Metrics

Gross profit margin

Net profit margin

Profit per order

Cost percentages

Operational Metrics

Order volume

Prep time accuracy

Order accuracy

Refund rate

Customer Metrics

Customer acquisition cost

Customer lifetime value

Repeat order rate

Customer satisfaction

Dashboard Design

Layout

Sections:

Revenue overview

Profitability

Operations

Customers

Visualization:

Charts for trends

Numbers for key metrics

Comparisons

Alerts

Updates

Frequency:

Real-time for key metrics

Daily for operations

Weekly for trends

Monthly for strategy

Tools

Spreadsheets

Google Sheets

Excel

Free

Customizable

BI Tools

Tableau

Power BI

Looker

Paid, powerful

Restaurant-Specific

Chowfly

Restaurant365

Toast Analytics

Built for restaurants

Getting Started

Identify 10-15 key metrics

Choose a tool

Set up dashboard

Update regularly

Use for decisions

The restaurants that track metrics systematically see 20-30% better performance.

Building a Delivery Metrics Dashboard: Track What Matters